Felicia's Story:
I was called by the salon manager of JcPenney for an interview. The funny thing about it is she did my hair during the time I was experimenting with the idea of going natural. At that time she worked at a different salon, but I had only gone to her that one time. Anyway, the day of the interview I wore a half wig because at the time I had a regimen that I wanted to stick to for the month. So, to keep myself from messing in my hair daily I would wash it, put it in a bunch of single braids, put on the wig, and go until the next wash day (you know how us serious
hair care ladies get when we get a

routine going). So, I'm like I'm not gonna go off my weekly routine for a few minutes at a interview, I'll just put my wig on like I've been doing and go. I get to the interview, she tells me about the reception position and as long as I know how to book appointments, sell products, answer phones and use the computer, I'm good.
A few weeks later I got a call that my background check passed and I can go in for orientation and training. By this time my month-long routine is up and I decide that for my first day I'm gonna wear a wash 'n go, which on my hair kinda turns into a kinky curly fro. I go in for orientation, I do my paper work, I read over the company policy and dress code, and I watch the videos... you know normal first day stuff. It's myself and another woman as we're both going to be working the same position. As we're getting the tour of the store we see the salon manager in passing. We both said hi and kept it moving.
I get home and started fixing myself some lunch when my phone rings. It's the JcPenney salon manager. She says, "Hey I was just calling to let you know that dreads and twists are not allowed to be worn in the salon as we do not offer those styles." I could already see where the conversation was going but I'm like, "Girl you've been unemployed for 11 months, you got 40 cents in your bank account, no money coming in at all. Try to compromise." So, I said

OK, I didn't have my hair in dreads or twists. She asked, "Well how did you wear your hair today?" I said, it was in a wash and go it's kind of a curly afro." She said, "Oh no you can't come in here like that." In my mind I'm like, "Did this b-tch just say that?",but I bit my tongue and thought about my bank account and how long I've been out of work. So, I said, "Well I'm not gonna relax my hair, but I can press it from time to time and wear wigs or weave." She then tells me I can't wear that either because they don't offer those services and people would come in and know my hair was fake... mind you all of this is coming from a Black woman. She then tells me that by wearing these styles and being in the front of the salon I would attract people wanting those styles. She tells me that if I'm not willing to cut and color my hair frequently (as the stylists often use the receptionist to advertise their skill and the stylists cut and color each others hair all the time), that maybe I should rethink working in a salon. At this point I'm in shock and at a lost for words. So, she's like, "Hello are you still there?" She laughs and asks me what did I expect to come with working in a salon. Then she said, "Well think about it and I'll call you Monday to see what you wanna do."

I got off the phone and cried like a baby. I called my mom and my boyfriend who rushed to my house ready to go up to the salon, lol. My mom advised me to call the human resources (HR) lady that I had been with that day to let her know what happened and to ask if I could be considered for a position in another area in the store. The store manager calls me the next day to tell me that what the salon manager told me is not company policy at the store in any department. The only policy about hair is that it has to be clean and well-kept. She told me how sorry she was over and over and I'm like you should not be the one saying sorry, you didn't say those things to me. She said she would be more then happy to transfer me to another department in the store, as she can understand if I no longer wanted to work in the salon.